Technical Support Engineer

Technical Support Engineer in Chicago, Illinois Posted 03/14/23

• Company that is a leader in precision engineered products space
• Executive leadership team with proven success in the industry
• High growth strategy and currently experiencing a digital transformation in their product space
• Organization is specialized in multiple market verticals

• Opportunity to join the organization during a time of growth and transition
• Significant remote working flexibility
• Outstanding benefits and culture
• Ability to influence the organization to drive results

• Responsible for the implementation, maintenance and support of all endpoints, software, and hardware
• Configure and manage MFP printers and desktop printers.
• Image and manage Windows 10/11 and MacBook endpoints.
• Install, update, and manage business applications.
• Manage users and groups in AzureO365.
• Troubleshoot issues with mobile phones and VOIP telephones.
• Provide technical documentation for common issues and processes.

• 2+ years of professional experience in IT support/administration
• Must be able to comprehend, communicate, and escalate technical issues
• Ability to track and update tickets through ticketing system.
• Ability to assist with or oversee technical projects as needed.
• Relevant Degree or Certifications
• Willingness to travel to different Chicago locations