House Person (Housekeeping) Full-time

JOB SUMMARY

Under general supervision the House Person will performs guests service needs, linen delivery/stocking, trash pick up, guest room deliveries and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests.

ESSENTIAL JOB FUNCTIONS

• Assists with carpet cleaning and deep cleaning of suites, as assigned.

• Maintains stock of laundry and storage areas; organized and clean.

• Provides assistance to guest requests or concerns, may require esclation to management.

• Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.

• Assists in maintaining a safe work environment for all team members and guests through visual inspection of common area(s) during shift.

• Reports all maintenance deficiencies to the Engineering department providing work order submitted into the Asgard system. Written work orders where Asgard is unavailable.

• Maintains daily log of duties performed during the course of each shift.

• Delivers items as required to guest suite per QA (Quality Assurance) standards.

• Picks up trash and ensures recepticles are clean at all times.

• Provides assistance as required to all members, owners and guests per QA standards.

• Performs duties as assigned.

• Cleans rooms on occasion when business volumes dictate.

• Completes all required company trainings and compliance courses as assigned.

• Adheres to company standards and maintains compliance with all policies and procedures.

• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• This position does not include any supervisory responsibilities.