Retail Sales Associate

KaiAloha was developed to provide apparel and accessories for people who love, respect, protect, and have compassion for the ocean and its beauty, power, and energy in our life.

We strive to provide quality products and services to our family, friends, and visitors while instilling a sense of Aloha in all that we do. We will treat our customers, coworkers, and suppliers in a kind, friendly, and respectful manner.

KaiAloha was born in Hawaii and can currently be found on the islands of maui and Oahu. We choose to be a positive influence in our communities. We will choose the positivity of an Aloha mindset in all areas of our work.

RESPONSIBILITIES

Offer a friendly greeting with a smile; ability to handle several customers at once

Answer questions about merchandise for the customers

HAVE FUN!: Lead customers to appropriate merchandise, provide options and share features and benefits to help them make a buying decision

Resolve customer concerns or complaints, involving management as appropriate

Treat all associates and customers with respect at all times

Be knowledgeable of and perform sales support functions related to POS procedures

Handle returns courteously and professionally with assistance of management when necessary

Contribute to the achievement of store sales goals

Unload and process shipment in a timely manner

Maintain stock levels with new or transferred merchandise within all areas of the store

Conduct merchandise floor moves as needed to accommodate new sell through throughout the day

Maintain a safe and clean working environment by complying with procedures set by KaiAloha Supply

Understand and adhere to all loss prevention policies and procedures to reduce shortage

ADDITIONAL REQUIREMENTS:

Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management in person and over the telephone.

Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Must be able to make monetary change

Ability to multi-task remaining attentive to customers and while remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Other Skills: Enthusiastic, friendly, and energetic with a genuine desire to provide exceptional service to customers

Work Hours: Available to work a variety of hours, Including nights and weekends and holidays.

EXPERIENCE

· Previous retail, hospitality or customer service experience a plus