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  • ID
    #6099537
  • Salary
    TBD
  • Source
    DHL Express, Inc.
  • Date
    2020-11-25
  • Deadline
    2021-01-24
 
Full-time

Vacancy expired!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.We currently have one opening for aService Agentat our Honolulu, Hawaiilocation.Efficient and timely handling of customer materials and shipments while adhering to all FAA, TSA, Customs, and DHL company policies and procedures.Key Accountabilities:Provides Customer Service, sales and operational support for the service centeranswers phones and greet visitorsResolves billing discrepancies in relation to the service centerResearches shipment tracking requests and provides feedback attempts to resolvemisplaced shipmentscommunicates with sales/service to resolve customer problemsAssist with operational procedures including sorting,loading/unloading activities,shipment processing and documentation, manifesting bagging, sending shipment status information and accepting/securing over-the counter paymentsdispatches pick-up and delivery information in a timely and efficient matter;arranges daily pick-up schedulesMay process or prepare import/export documentation and assist in the customs clearance process in some marketsKey Requirements:▪ HS diploma or GED required▪ 1 year experience in ramp operations, airline or warehouse environment▪ Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function▪ Must pass FAA and TSA background and security checks to acquire a SIDA badge ▪ Valid Driver’s License with clean driving recordPhysical Requirements:▪ Must be able to lift up to seventy (70) lbs occasionally▪ Must be able to lift forty (40) lbs frequently▪ Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedlyWhat you'll get:Paid trainingEmployee Appreciation CelebrationsPossibility of promotionDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf

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