Network Analyst - Audio/Video Support

Our client, Gwinnett County, is one of America's fasting-growing counties for the past 20 years, and they're looking to fill a few Network Analyst roles. The candidate would be responsible for Audio and Video support for County facilities. Also, coordinate and respond to service requests, maintain Webex/Zoom/Google meeting application, and assist with Cisco Webex/telepresence systems.

• 2+ year of Audio/Video, Webex Systems, Zoom, and Google meeting apps
• 3+ years of professional level analyst and systems experience in a large-scale IT environment
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's, video matrix system, Crestron systems and audio systems.
• Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus.
• Previous experience working as an AV technician
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Telecommunications systems administration principles
• Maintain records and prepare reports

• Provides technical support to County employees using various telecom/network systems, Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
• Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
• Technical implementation of telecommunications and network infrastructures.
• Coordinating with vendors and customers for AV installations or service break fix.
• Monitors and ensures systems meet business and performance needs.
• Troubleshoot technical problems with the critical systems, servers, and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
• The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
• Perform configuration changes as required, advance level troubleshooting.

• Compensation: competitive pay based on experience
• Job Type: 1-year Contract
• Location: Onsite in Lawrenceville, GA

• Medical & Dental Insurance
• Health Savings Account (HSA)
• 401(k)
• Paid Sick Time Leave
• Pre-tax Commuter Benefit