-
ID
#17797687 -
Job type
Permanent -
Salary
$80,000 - $100,000 -
Source
SEDC -
Date
2021-07-29 -
Deadline
2021-09-27
Linux Systems Administrator III
Georgia, Dunwoody, 30338 Dunwoody USAPermanent
Vacancy expired!
- Secondary customer contact for incoming technical services issues
- Responds to telephone, email, and ticket requests for technical support
- Monitor and follow up with customers on open issues
- Accepts escalations from the team for customer issues and provide assistance as appropriate
- Serve as primary contact for after-hours support coverage on a rotating basis
- Ability to travel to customer sites installations, upgrades, product demonstrations and training as require(currently suspended)
- Ensure that customer interactions are professional and demonstrate the highest possible level of service
- Monitor client systems with LogMeIn and Zabbix, responding to alerts with the proper criticality
- Serve as a liaison between the team and management, and between this team and others.
- 5 - 7 years of relative technical experience, BS in Computer Science / CIS / MIS or equivalent combination of education and experience
- Experience in a call-center or help-desk environment a strong plus
- Red Hat Certified System Administrator (RHCSA) or equivalent work experience required
- Red Hat Certified Engineer (RHCE) preferred
- Strong knowledge of Red Hat Enterprise Linux (RHEL)
- Experienced in writing scripts (bash, perl, ruby) to automate system administration functions
- Technically proficient at installing, configuring, and maintaining UNIX/Linux (both in a physical and virtual environment-VMware, Hyper-V and Nutanix Acropolis)
- Must have experience with SAN storage configuration along with Logical Volume Manage (LVM) required
- Must have experience as a system administrator for the Red Hat Enterprise Linux (RHEL) and/or CentOS 6/7 operating systems
- Must have strong team skills and a customer-support background handling complex hardware and software systems
- Must have excellent computer and customer service skills, strong verbal communication skills, efficient organizational skills and the ability to multi-task in a high-volume, fast-paced environment
- Automate routine system configuration task using tools such as Red Hat Satellite, Spacewalk, Puppet, Ansible, Chef, and kickstart installation of new RHEL servers
- Must have experience with hardware issues on RHEL include disk failures, controller issues, system boards, memory issues, etc. on Dell based hardware
- Act as One Unified Company
- Put Our Members/Customers First in All We Do
- Be Known for Our Innovative Products and People
- Grow our Reputation and Market Share
- Compete on Culture
- Competitive medical benefits package including health, dental, vision, and life
- 401(k) with up to 9% in company contributions after one year
- Tuition reimbursement
- Wellness reimbursement plan
Vacancy expired!
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