Customer Service Representative

28961BRJob Title:Customer Service RepresentativeLocation:Performance NorthCenter (0710)Job Description:Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.Input customer orders.Input customer credits.Input order and invoicing information accurately and in a timely manner.Assist customers with orders and problems. Contact vendors and requests samples for customers.Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.Attend training and Customer Service meetings.Performs other related duties as assigned.The shift is Sunday – Thursday 9am-6pm.Please note: Candidates who are offered a position with PFG will be subject to pre-employment substance abuse testing, including marijuana.Benefits Include:Medical, Dental, and Vision after 30 days!Vacation, Personal, and Sick Paid Time OffGenerous Company Matched 401kEmployee Purchasing PerksEducation Assistance and More!Starting pay is $15.00/hourReq Number:28961BRAddress Line 1:20 Dalton RoadJob Location:Augusta, Maine (ME)Shift:1st ShiftFull Time / Part Time:Full TimeEEO Statement:Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy at http://pfgc.com/Policy ; (2) the "EEO is the Law" poster at http://pfgc.com/Poster and supplement at http://pfgc.com/Supplement ; and (3) the Pay Transparency Policy Statement at http://pfgc.com/PayTransparency .Required Qualifications:High School Diploma/GED6 - 12 months customer service, call center and / or related areaMust be able to work required Sunday - Thursday shiftMust pass pre-employment drug screen, including marijuana.Division:Performance FoodserviceJob Category:SalesPreferred Qualifications:1+ years customer service, call center and / or related area within foodservice industryData entry experience10 key abilityState:MaineCompany Description:Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.Benefits:Click Here for Benefits Information at https://pfgc.com/Careers.aspx#benefits