GTA Unix/Linux Specialist

Career Opportunity: Job Title: GTA Unix/Linux Specialist About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360. Position Overview GTA Unix/Linux Specialist Requirements:

• Manage the overall service delivery of all UNIX IT systems.
• Monitor all service levels and contractual commitments for the UNIX Tower.
• Assist GTA and Agencies and Service Provider(s) with forecasting UNIX resource requirements.
• Provide support to GTA and GTA customers in accordance with the incident and problem management processes.
• Review, endorse, and forward for approval specific plans as they relate to change management activities for the UNIX Tower.
• Provide expert information and advice in response to inquiries from GTA and GTA customer staff regarding UNIX services.
• Provide overall guidance to the Service Provider(s) Account Team(s) in regard to the technical and operational UNIX needs of GTA and GTA customers.
• Review benchmarking approach and participate in UNIX benchmarking activities.
• Recommend modifications to pertinent GTA information technology infrastructure standards.
• Provide UNIX technical knowledge and coaching to Service Delivery Managers and GTA Customers.

• Strong communication and leadership skills
• Ability to conceptualize, plan, and document effectively
• Possesses the experience and ability to manage outcomes in a managed services environment
• Deep technical understanding of the UNIX environment
• Strong understanding of historical and potential service delivery capabilities in the UNIX area
• Proven understanding of agencies and GTA Customers utilizing the UNIX environment
• Proven experience in IT infrastructure planning and development
• Strong knowledge of ITIL processes
• Ability to work with other IT and business leaders to develop an understanding and aligning the organization's goals and objectives
• Strong understanding of project management principles
• Excellent written and oral communication skills
• Strong leadership and team building skills
• Excellent interpersonal skills
• Strong understanding of the UNIX sections of the outsourcing contracts including SOW and SLAs
• Ability to present ideas in business-friendly and user-friendly terms
• Ability to create business cases and manage budgets
• Highly self-motivated and directed
• Proven analytical, evaluative, and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Exceptional customer service orientation
• Demonstrated ability to develop and implement an organizational vision.

• Demonstrated experience with an organization with multiple business units with remote locations.
• Experience interacting with state and/or elected officials
• Experience working in an outsourcing environment
• Experience working in a team-oriented, collaborative environment
• Strong expertise and knowledge of ITIL processes
• Experience managing IT Service Delivery Management in significant IT outsourcing relationships for infrastructure services is preferred