-
ID
#49950792 -
Job type
Permanent -
Salary
Depends on Experience -
Source
CBRE -
Date
2023-05-16 -
Deadline
2023-07-15
CMMS Account Manager
Georgia, Atlanta, 30301 Atlanta USAPermanent
Vacancy expired!
CMMS Account Manager
Job ID 111730 Posted 26-Mar-2023 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology, Facilities Management Location(s) Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Dallas - Texas - United States of America, Remote - US - Remote - US - United States of America Job summaryThe purpose of this position is to lead all aspects of the CMMS activities where Corrigo has been deployed and manage performance metrics following account Key Performance Indicators. The CMMS Account Manager will lead all aspects of the technology, data integrity, and the applications support, evaluation, and training. Works under limited supervision. Duties and responsibilitiesManages metrics in work order compliance, such as response time, completion time, overall completion percentage, etc. for internal metrics and vendor reporting. Reports to client as appropriate to agreed reporting requirements. Responsible for providing demonstrations of the Corrigo CMMS, either over Video conferences or in-person at the account or client locations. Provides training on Corrigo and other technologies as needed for employees, technicians, management, and clients. Collaborate with the vendor base, solving specific problems as they arise and participates in meetings as required. Partners with other teams to help ensure a consistent, effective approach to account management. Responsible for the upkeep of CMMS data. Expectations include, but not limited to:- Building set ups - add, change, delete building records
- Assets - add new, update, and take out of service, etc.
- Users - add new and remove as needed
- PMs - Set up new, update existing, etc.
- Dispatch Matrix Management - maintain current with vendors, technicians, engineers/facilities team members, and clients
- Vendors - active vendors are updated and removed, as needed
- User documentation/information - update warranty info, procedures, contracts, attach tech manuals, tech notes, etc.
- Others as defined
Vacancy expired!
Report job