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    eXcell, a division of CompuCom Systems, Inc.
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Desktop Technician II

Georgia, Atlanta, 30301 Atlanta USA

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team. We are currently in search of a qualified Desktop Technician II to join a successful fast-food chain for an onsite position. Duration: 3 month contract-to-hireOnsite: Atlanta, GACore Hours: Mon-Fri 8am-5pmRequirements and Responsibilities:

  • CompTIA A+
  • 5+ years of proven deskside support experience working in a fast-paced enterprise environment
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Achieves SLA attainment rate of 90% or above
  • Extensive experience working with Windows 7/10 and Mac OS
  • Office 365 experience - Troubleshooting
  • Single Sign On (SSO) -Troubleshooting
  • Microsoft Intune - Managing users and devices
  • Proficient with ServiceNow
  • Active Directory experience "managing users and computers
  • Proficiency in Group Policy Objects - GPO
  • Ability to prioritize and manage several milestones and projects efficiently
  • Professional written and interpersonal skills are essential when communicating with customers and end users
  • Experience installing and configuring computer systems and applications for a large company
  • Experience supporting a conference room with familiarity in AV hardware / software
  • ServiceNow experience preferred
Full COVID-19 vaccination may be required.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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