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ID
#44693385 -
Job type
Permanent -
Salary
Depends on Experience -
Source
Patriot Talent Solutions -
Date
2022-08-04 -
Deadline
2022-10-03
Level 1 Support Technician
Florida, Tampa bay area, 33601 Tampa bay area USAPermanent
Vacancy expired!
Tampa, FL |
Level 1 Support Technician (on-site) | Full-timeWe are actively recruiting a Level 1 Support Technician for our client in Tampa, FL. for a full time position. The key for this role is having superior people skills in addition to 3+ years of IT technical support experience.Due to client request, candidates must be eligible to work in the United States without sponsorship. Requirements: Network Lan/Wan Configurations Basic Firewall fundamentals and NAT Troubleshoot Network configuration issues onsite and remotely Supporting Microsoft Server environments, Shares, Permissions Internet Explorer / Firefox /Chrome setup and troubleshooting Exchange Account Setup – Office365 Able to work with ISP's and customers troubleshooting connectivity issues User Account Active Directory 2003/2008/2012 Management Microsoft Office 2003 2013 Fundamentals (Setup/Troubleshooting/Basics) Printer/Scanner Troubleshooting and Setup, Multifunction SMBAttention to Detail – working with multiple clients and technologies. Documentation is a Key factor. Listen, comprehend and communicate well with clients and team members Highly self-motivated and capable of independent work when required. Well-organized with the ability to multi-task and work with minimal supervision. Prioritize and organize customer ticket workload. Must represent the company in a professional manner at all times.Experience:- MS900 Certification or equivalent
- Minimum IT experience- 4 years
- Minimum MSP Experience- 2 years
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