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  • ID
    #44693385
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Source
    Patriot Talent Solutions
  • Date
    2022-08-04
  • Deadline
    2022-10-03
 
Permanent

Vacancy expired!

Tampa, FL |

Level 1 Support Technician (on-site) | Full-time

We are actively recruiting a Level 1 Support Technician for our client in Tampa, FL. for a

full time position. The key for this role is having superior people skills in addition to 3+ years of IT technical support experience.

Due to client request, candidates must be eligible to work in the United States without sponsorship.

Requirements: Network Lan/Wan Configurations

Basic Firewall fundamentals and NAT

Troubleshoot Network configuration issues onsite and remotely

Supporting Microsoft Server environments, Shares, Permissions

Internet Explorer / Firefox /Chrome setup and troubleshooting

Exchange Account Setup – Office365

Able to work with ISP's and customers troubleshooting connectivity issues

User Account Active Directory 2003/2008/2012 Management

Microsoft Office 2003 2013 Fundamentals (Setup/Troubleshooting/Basics)

Printer/Scanner Troubleshooting and Setup, Multifunction SMB

Attention to Detail – working with multiple clients and technologies. Documentation is a Key factor.

Listen, comprehend and communicate well with clients and team members

Highly self-motivated and capable of independent work when required.

Well-organized with the ability to multi-task and work with minimal supervision.

Prioritize and organize customer ticket workload.

Must represent the company in a professional manner at all times.

Experience:
  • MS900 Certification or equivalent
  • Minimum IT experience- 4 years
  • Minimum MSP Experience- 2 years

“Equal Opportunity Employer/Veterans/Disabled”

Vacancy expired!

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