Bilingual - The candidates must be FLUENT in both ENGLISH and FRENCH Minimum of 2 years Help Desk experience Experience with call center telephony and ticket system software (Remedy, ServiceNow, Salesforce) Experience supporting applications running on Windows operating system Flexibility for working hours (Any shift between 7am thru 7PM Monday - Friday) Must be able to work remotely at least 50% of the time as well as onsite in Tampa Excellent Customer Service skillsLocal to Tampa FL
