-
ID
#10835634 -
Job type
Full-time -
Salary
TBD -
Source
Yms Associates -
Date
2021-03-06 -
Deadline
2021-05-05
Windows IT Support Technician
Florida, Tampa bay area, 33601 Tampa bay area USAVacancy expired!
Job Description
You should be a highly motivated individual that is self-directed, energetic and driven to meet the needs of a demanding customer environment. Responsibilities include the support, administration, and maintenance of desktops, laptops, servers and networks. You will work with the latest technologies performing configurations, and support operating systems and applications; participate in remote site administration; and production support activities.
Configure new computer hardware and software (mostly Windows based).
Perform upgrades and configuration of desktop and related peripherals
Troubleshoot desktop and server issues
Take service calls and either resolve them or pass them on appropriately
Utilize Service Desk system to maintain records of requests and responses for support issues
Software installs and upgrades
Assist in the administration of a Windows environment
Qualifications
TECHNICAL REQUIREMENTS:
Competency in supporting, diagnosing, troubleshooting computer system, software and networking issues on PCs and related equipment
Windows Desktop Operating Systems
Windows Server
Enterprise Antivirus Software (Symantec, McAfee)
Active Directory experience and Group Policy
MS Exchange
Printer Administration
Managed Service Provider experience is preferred but not required
OTHER REQUIREMENTS:
Excellent people skills (you need to really have excellent people skills as you will be representing the company)
Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
Ability to deal with a diverse population, including strong accents
Willingness and ability to learn new skills and use new types of information
Responsibility and reliability
Ability to prioritize and perform triage
Discretion and good sense in dealing with clients
Willingness to see a problem through to its resolution
Additional Information
Excellent compensation plus benefits (insurance, vacation, 401K, etc.). In addition, a car is needed in order to complete field calls - transportation expenses will be reimbursed.Vacancy expired!