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    United Software Group
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Title: Snaplogic Administrator Location: Tampa, FL Duration: 6-12 months Description: Experience in Snaplogic implementation and administration. Provide troubleshooting and diagnostic support at L3 level for these technologies Incident, problem and service outage management Facilitating coverage in areas such as capacity, users, data connections/sources, tools/capabilities Environment set-up, configuration, and maintenance Install, configure and maintain base software Patch & Release Management Security Management Code migrations Provide 24x7 production system support Document and maintain work-instructions Mentor other team members on the technology Initiate, submit and implement change requests Log technical support tickets with vendor helpdesk? Backup, data recovery and service restoration management Implement and maintain monitoring capabilities Collaborate with L3 team on patch and bug fix deployment Coordinate with development team on issues with code or pipeline development Identify and raise system capacity related issues (storage, licenses, performance threshold) Performance, capacity & utilization monitoring Optimization and Performance tuning for the system eye

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