Manager, Agency Partnerships (Remote)

Job Description

CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that’s refreshing!

In 2021, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors.

Our mission is to be the world’s leading retail media platform, with every aspect of our business being world class. We are able to achieve this by living by our core principles:

• Gratitude, honesty, and transparency
• Show up
• Know the role you play
• Do less, deliver more, obsess
• Incremental improvements
• Take ownership
• Collective leadership
• Team before the individual and most importantly,
• Mutual respect

At CitrusAd, we are committed to fueling our team members’ passion for creativity, collaboration, and desire to learn and grow. After all, it’s our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!

Our Account Executives are an integral part of the team and responsible for driving revenue and partnership growth for omni-channel media programs. This role is centered on sales throughout the pre- and post-sales process for media partnerships. This includes managing an existing book of business alongside a client solutions manager, bringing in net new business, growing brand/agency partnerships and internal cross-functional management. The position requires strong interpersonal skills to manage day to day client communication, a strategic mindset to develop media recommendations and deliver on revenue goals.

This role is responsible for accelerating participation and revenue from both Publicis and non-Publicis agencies, establishing best-in-class processes across teams by building relationships with key agency stakeholders, transforming how we collaborate & integrate, evangelizing the CitrusAd product suite, and educating agency teams on how best to utilize our platform.Activate and enable aggregator partners (Kenshoo, Pacvue) to push revenue through the CitrusAd platform.

• Lead Publicis agency development. Grow revenue / relationships with each Publicis agency
• Lead non-Publicis agency development
• Coordinate and Grow API partnerships (13+ partners)
• Facilitate upfronts from the top down
• Lead conversations with the brand teams, ensuring participation across the Network
• Educate “fingers on keyboards” teams at agencies on CitrusAd platform.
• Coordinate enablement sessions to ensure best practices are followed.
• Promote and help roll out Citrus Certification to agencies
• Coordinate proposals and looping in appropriate sales rep
• Work collaboratively with all levels across the agency community to build mutually beneficial ways of partnering to accelerate client adoption of CitrusAd’s platform and products
• Advise and execute on CitrusAd’s agency go-to-market strategy with the objective of maximizing long-term revenue into our Retail Media business
• Design & implement partnership agreements that incentivize growth behaviors at the account level
• Co-create programs and initiatives that bolster an agency’s value proposition to improve client business outcomes
• Assess and understand the agency landscape; develop strong relationships and be responsible for engagement planning in support of a growth agenda
• Evangelize new products and technologies to agency stakeholders
• Execute an agency training and education strategy
• Collaborate with sales and appropriate cross functional partners, including marketing, to ensure a coordinated approach to growing agency business
• Serve as internal voice of the agency customer to help formulate product and shape marketing roadmaps
• Support CitrusAd’s leadership and Regional / Global Teams to build, test, deploy and then refine a scalable operating model for maximizing growth through the agency channel
• Deliver business growth, engagement and client satisfaction for a portfolio of agencies in an assigned market, and manage and strengthen executive-level agency relations through key meetings, business reviews, and speaking engagements.
• Partner and coach the Sales team and help them engage with stakeholders in agencies and customers, and build and actively manage effective long-term agency planning processes.

We are looking for an Manager, Agency Partnerships who has the following skills, knowledge, and experience:

• Working knowledge of retail, eCommerce and digital monetization programs as well as Ad Tech Industry knowledge
• Strong leadership qualities – trust, loyalty, empathy, forward thinking, self-starter
• Strong organization skills – proving the ability to prioritize to ensure deadlines are met
• Ability to problem solve focused on being solution oriented
• Excellent interpersonal communication skills
• Solution oriented mindset
• Proven thought leader in strategic planning and operational efficiencies
• Efficient time management skills – able to sustain timeline management and campaign deliverables
• Experience in various CRM, Sales Intelligence and Ad Server platforms and/or the ability and willingness to learn quickly
• Ability to work in a team environment
• Strong digital advertising experience and social media expertise
• Retail Media and eCommerce expertise
• Exhibits a high level of competency in oral and written communication skills
• Demonstrated expertise in building relationships with senior agency decision-makers and working across teams within complex organizations to achieve objectives
• An established network of agency and senior client relationships in the industry and deep understanding of retail media
• Proven track record of delivering results and generating transformational growth

• 5+ yrs. Media Sales / Agency / Advertising experience
• 5+ yrs. developing Marketing & Sales Strategies
• Experience managing internal and external relationships
• Strong understanding of CPG environment either through direct sales experience or similar exposure
• Comfortable with DSP, DMP, PMP terminology & discussion
• BA/BS degree in marketing, business or related field
• Post COVID travel required to Brands/Agency offices

Here at CitrusAd we’re all about our people. We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, CitrusAd is committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favorable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

Simply put – we love our people and understand it’s each of us coming together to create a winning

Consider a career at CitrusAd and be a part of one of the most influential and growing tech companies in our industry.

CitrusAd is globally headquartered out of Brisbane, Australia. Our North American headquarters is in St. Petersburg, Florida. We consider ourselves a flexible employer and many of our team members work remotely in many areas of the world. In North America, a large majority of our team is located in Florida with many others in Los Angeles, Chicago, New York, Atlanta, Pennsylvania, Toronto-CA, Vermont and more.

Click the “Apply” link at the top of the page or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for CitrusAd.

Thanks for your interest in working for CitrusAd. We love it here, and think you will, too.

Additional Information

Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry’s most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.

Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visitepsilon.com

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.

Applicants with criminal histories are welcome to apply.

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