Position Details:Industry: Financial Services SectorWork Location: St. Petersburg, FL – 33716Job Title:Client Service AssociateDuration: 03–06 months (extension/conversion based upon performance) Manager’s Note:· This is a bulk opportunity and we are hiring a class of 20 candidates.· Processes cardholder/merchant dispute transactions within Visa/MasterCard and federal rules and regulations· Candidate has to have strong attention to detail with 1+ years of financial services experience. · Prior chargeback/dispute experience are preferable· These positions are responsible for supporting Chargeback customer-support.· Interview: Phone-interview OR Virtual interviews using MS TeamsQualifications:· 2+ years of call center experience or· 1+ years of banking or financial experience· Industry knowledge· Strong communication skills· Prior chargeback or dispute experience is a huge plusShift Timings and Week-offs:· M-F 8AM - 6:30PM (any 8 hours shift within this time frame)· Schedule: OT depending upon business needCustomer Service Representative,CSR,Call,Inbound call,outbound call,Call center,Banking,Finance,ATM ,POS,Card
