Patient Financial Svcs Rep - Part Time - Memorial Pembroke 24/7 Care Center: Patient Financial Service-24/7

; ;Summary:Performs access functions for all patients presenting for services.;Detailed responsibilities:Ensures that all necessary demographic, billing, and clinical information is obtained and entered with timeliness and accuracy.

Communicates with physician's and their staff, nursing unit staff, and/or other appropriate personnel to exchange necessary information.

Verifies insurance benefits and obtains pre-certification/authorization as necessary.

Determines and accepts required payments, including but not limited to co-pays and deductibles.

Competencies and skills:Essential:STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.

CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.

ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.

RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"

ACCURACY: Completes work assignments within established quality and/or quantity standards.

ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.

PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.

ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.

;;Education:Essential:High School Diploma or Equivalent

;Credentials:;Other information:Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively. Must be able to type 35 words per minute.Required Work Experience: 1 year related experience.;;Working conditions:Essential:Bending and Stooping ; ; ; 60.00%

Keyboard Entry ; ; ; 100.00%

Lifting/Carrying Patients 35 Pounds or Greater ; ; ; 60.00%

Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 80.00%

Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient ; ; ; 40.00%

Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 80.00%

Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 80.00%

Reaching ; ; ; 80.00%

Repetitive Movement Hand/Arm ; ; ; 80.00%

Sitting ; ; ; 80.00%

Squatting ; ; ; 80.00%

Standing ; ; ; 80.00%

Walking ; ; ; 80.00%

Audible Speech ; ; ; 80.00%

Hearing Acuity ; ; ; 80.00%

Depth Perception ; ; ; 80.00%

Seeing - Far ; ; ; 80.00%

Seeing - Near ; ; ; 80.00%

Bio hazardous Waste ; ; ; 60.00%

Biological Hazards - Respiratory ; ; ; 60.00%

Biological Hazards - Skin or Ingestion ; ; ; 60.00%

Blood and/or Bodily Fluids ; ; ; 60.00%

Communicable Diseases and/or Pathogens ; ; ; 60.00%

Gas/Vapors/Fumes ; ; ; 60.00%

Hazardous Chemicals ; ; ; 60.00%

Hazardous Medication ; ; ; 60.00%

Latex ; ; ; 60.00%

Computer Monitor ; ; ; 100.00%

Needles/Sharp Objects ; ; ; 60.00%

Potential for Physical Assault ; ; ; 40.00%

Wet or Slippery Surfaces ; ; ; 40.00%

; ;;Organizational Profile:Our 24/7 Care Center provides outpatient minor-emergency care in a convenient location. Patients are usually seen and treated in shorter time frames than in traditional hospital emergency rooms. The goal is to have patients on their way in two hours or less. The Care Center offers:Around-the-clock service and care, even on weekends and holidays

Family care for all ages on a walk-in basis or by appointment

High-quality minor emergency care for a wide variety of injuries and illnesses

Doctors and nurses specially trained in emergency medicine

Administration of IV fluids and medications

Full lab testing services

Ambulances on-site if transportation for a higher level of care is needed

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.