Jr. Systems Admin/help desk Level III

In this position, you will part of a team that implements hardware and software solutions on our DoD program. In this role, you will perform monthly updates and maintenance task on internal and external systems, ensuring DoD compliance requirements are met. Daily task will include assisting the program to diagnose problems and perform troubleshooting activities via telephone and/or email communication while also using Dameware to remote in. If you love to learn and work with others while making your mark on a growing company, this is the place for you!

• Diagnosis, research and analyze client issues and requests
• Assists clients in the implementation of company software and hardware systems
• Document all interactions and follow proper documentation procedures
• Configure new systems for deployment
• Provide training to end users in-house and while on-site
• Participate in application testing and quality assurance

• Strong written, verbal, and organization skills
• Superior time management and prioritization skills
• Experience with hardware and software issues
• Strong knowledge of Windows networking
• Proficiency with Windows Sever 12/16 and Window 10
• Candidate must be a team player, have a high energy level and be self-motivated
• Must be willing to travel (30-35% annually)
• US Citizenship is required for this position
• Must pass background check and obtain and maintain a government security clearance.

• 2-4 years of relevant experience
• Active Directory and Group Policy Object experience
• Performing and reviewing SCAS scans
• Creating and reviewing STIGS
• Juniper or Cisco OS knowledge
• Basic Microsoft SQL knowledge
• Security / Alarm Industry experience a plus
• Experience using VMWare products

• Competitive salary
• Robust medical benefits & 401k
• Gym stipend
• Start with 15 days of PTO and your birthday off