Receptionist

Job Type : Contract Location : Santa Ana, California Pay : Competitive Pay Job Description

• Provide support to Escrow office by answering phones, greeting customers, placing calls and other clerical duties to assist in completing escrow transactions.
• Assists with real estate escrow transactions by gathering, checking, and preparing documents; maintaining accounts; setting-up appointments.
• Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.

• Top desired skills: Ability to multi task, outgoing, Customer Service oriented
• Knowledge of Microsoft Office applications. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
• Able to build morale and group commitments to goals and objectives. Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• 1-2 years related experience