-
ID
#13430424 -
Job type
Full-time -
Salary
TBD -
Source
Sportsmants -
Date
2021-04-17 -
Deadline
2021-06-16
Account Manager Associate
Florida, Orlando, 32801 Orlando USAFull-time
Vacancy expired!
Job Description
The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment, and lead or participate actively in contributing to continuous improvement initiatives.Salary range: $50000 - $60000 per year.Responsibilities:- Own the customer communication relationship during the sales fulfillment process.
- Coordinate presales deliverables and share key information between the client and sales team.
- Maintain quick response times between clients and all internal teams.
- Collaborate with cross-functional teams across business and product.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Monitor and analyze customer's usage of our product.
Qualifications
- Degree required, preferably in Communications, Marketing or similar.
- Prior to customer or client service work or related experience strongly preferred.
- Account management or other relevant experience is an asset.
- Ability to handle a high volume, complex inquiries, and high-profile client base
- Effective presentation and training skills required
- Effective collaboration and problem-solving skills required
- Ability to multi-task, manage through conflict, and use priority setting to accomplish goals required.
- Experience in delivering client-focused solutions based on customer needs
Additional Information
- This is not a remote job
- Disability Insurance
- Employee Assistance Program
Vacancy expired!
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