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    Kforce Technology Staffing
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RESPONSIBILITIES:Kforce has a client that is seeking a Technical Specialist - Unica in Orlando, FL.

Responsibilities: Responsible for technical design, development, support and operations of an efficient, scalable, and extensible Marketing technology ('MarTech') campaign management platform and guest data environment Implement effective solutions from the ground up and investigate anomalies in a mature running system Work with business, analysts, architecture, and product owners to develop solutions that will optimize marketing processes, marketing campaigns, and the overall guest experiences Perform all software and server upgrades and patching partnering with the necessary Infrastructure, IT Security and other teams as needed Implement system enhancements for prioritized campaign management environment work efforts partnering with the business to ensure they meet the specified requirements Implement critical and non-critical system fixes for the campaign management environment; Ensuring root cause resolution to identified problems; Monitor and support the campaign management environment and processes in order to meet the daily SLA Recommend and develop efficient and effective solutions for challenging problems for medium to large work efforts of medium to high complexity; Translate business requirements into solutions

REQUIREMENTS: Bachelor's degree - Technical degree or highly relevant equivalent experience is required 7+ years of demonstrated experience working as part of large Information Technology teams and/or consulting organizations partnering with clients/business groups in a role developing and supporting a complex Marketing Technology campaign management and guest data environment or equivalent combination of education and experience Proven technical expertise with HCL's Unica Campaign and Interact campaign management platform Experience with enhancements/development and support for the HCL Unica Campaign and Interact platform; Requires -hands-on- HCL Unica Campaign/Interact knowledge and skills in order to support these applications that run the business campaigns and personalized offers Able to support campaign outbound technologies as well like Acoustic, Salesforce etc. and how these work in conjunction with HCL's Unica Campaign and Interact Able to manage and support the guest data that is stored within HCL Unica Campaign/Interact environments as well as gathered and captured outside the these applications in separate databases when related processes run (i.e. campaign response data) Experience with one or more databases/data technologies like DB2, SQL Server, Snowflake Able to write and ready complex SQL, stored procedures and leverage backend databases Able to triage database performance issues with SQL being sent to the database Able to read and explain plans, and understand the complexity

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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