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    Kforce Technology Staffing
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IT Systems Engineer

Florida, Miramar, 33027 Miramar USA

RESPONSIBILITIES:Kforce has a client that is seeking an IT Systems Engineer in Miramar, FL.

Summary:This is a full time, hourly position that reports to the Manager of the Guest Services Information Technology Product Team. The position will perform various functions inclusive of business analyst, software installation engineer, and Quality Assurance within a project team tasked to replace legacy shipboard technology with a COTS product. The COTS product chosen is Oracle Hospitality Property Management System.

Primary Responsibilities: IT Systems Engineer will exhibit subject matter expertise on the low-level design of a product Understand the product's entire technology stack Understanding relational database fundamentals and working knowledge of the product data model Understand the interdependencies between the product and other products within the enterprise Configuration and testing of the COTS package at the headquarters staging environment Supporting the end users through UAT cycles Physical installation of the COTS package in the vessels' production environments; travel approximately 25% End user support during stabilization & operational support As an IT Systems Engineer, you will support of production like development & test lab environments Create and maintain relevant product documentation Work with hardware and drivers that work with the COTS system Support end users through support tools and applications including ServiceNow and Pager Duty

REQUIREMENTS: Management of a product back log of defects and enhancements Digesting requirements & user stories Estimation of incoming technology requests and cost/benefit analysis Context Definition and Solution Sketching Maintaining a relationship and driving a schedule with product vendors Execution and evolution of the product road map Building test cases to evaluate nonfunctional requirements Ensures there is accurate and current documentation of all existing and new products 3rd Level Production Support Stays abreast of trends in the marketplace to ensure the product's competitive position

Desired Skills: Bachelor's degree in Information Technology related field preferred Application Software Delivery Life Cycle, Implementation, and Support: 5 years Relational Databases & SQL: 5 years Crystal Reports Writing: 1 years Excellent written and verbal communication Adept at learning new Relational database models Proficiency with MS Excel, including VLOOKUP and Pivot tables, Reporting (Crystal preferred) and other database tools (Toad/SQL Developer) Proficiency in generating complex SQL queries and scripts. Primarily Oracle Demonstrate flexibility during times of change and ability to adjust to shifting priorities, demands and timelines Adept at independently conducting research and understanding when escalation to a manager is appropriate and escalating in a timely manner Ability to learn, understand and apply new technologies independently and with training Self-motivated and able to work independently, as well as in a team environment

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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