Crew and Travel Operations Coordinator (Remote)

Job DescriptionWe are seeking a Crew and Travel Operations Coordinator to serve as lead facilitator for department planning and decision making and is responsible, within defined scope, for the day-to-day operation of a department. This role will also oversee and manage the crew assistance mailbox that receives inquiries from our 40,000+ shipboard employees. This role will be responsible for managing all of the administrative functions for the department and offering support with new initiatives and activities. Project management and coordination is essential to the job function. Strengthen the document processing and long-term planning for the department.ESSENTIAL FUNCTIONS

Administers crew assistance mailbox and respond to team members in a timely manner, working closely with other departments to resolve team member inquires

Create reference letters/employment verification for team members

Arranges meetings and conferences, schedule appointments, coordinating projects and initiatives, maintaining departmental records and files, and providing administrative support to departmental staff

Communicating with other departments and external stakeholders, serving as a liaison between departmental staff and management, and providing training and support to departmental staff

Provide support to the VP on all travel/expense related inquiries

Assist in scheduling meetings and preparing power point presentation as needed

Maintains various database and spreadsheet files as requested

Travel inquiries and booking vendors by providing status updates and maintaining open and professional communication

Maintains/updates staffing lists, organizational charts, employee contact information

Assists with new hire setup/onboarding and training coordination

Will act as office/department safety contact and provide support to business continuity work

No or very little travel likely

QUALIFICATIONS

Associates Degree in Business, Hospitality & Tourism, Human Resources, Administrative Support

Minimum 3-5 years’ administrative support experience

Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook)

Must be detail-oriented and possess excellent analytical, organizational, written and verbal communication, and interpersonal skills

Ability to maintain confidentiality and work effectively in a multi-tasked, fast-paced environment, under tight deadlines; and be able to analyze and resolve issues independently

Strong attention to detail and strong organizational qualities

#LI-EJ1#LI-RemoteThe range for this role’s base salary is $18.00 - $23.00 per hour. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles are also eligible for an additional vesting equity plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

Health Benefits:

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Additional programs include company paid term life insurance and disability coverage

Financial Benefits:

401(k) plan that includes a company match

Employee Stock Purchase plan

Paid Time Off

Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Other Benefits

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site preschool program, wellness center, and health clinic at our Miami campus

About UsIn addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdfhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfhttps://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdfhttps://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf