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Operations Desk Analyst

Florida, Lakebuenavista, 32830 Lakebuenavista USA

Vacancy expired!

Role: Operations Desk AnalystLocation: Burbank, CA(HIGHLY prefers candidates to be in California or west coast time zone ONLY)Duration: Long term Job Description: Reviews, analyzes, and evaluates information technology systems operations. May require an associate degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.

Basic Qualifications: Knowledge of business processes Good technical troubleshooting skills across MAC, PC, Tablets, Mobile Phones and commonly used browsers Ability to gain overview of applications / processes quickly Excellent communication skills - written and oral - Professional business writing Customer service focused, confident dealing with all levels of business users Excellent attention to detail to identify trends (users calls), reviewing documentation etc. Team player - ability to support multiple application owners /(Product owners) Flexible attitude to support peak times, deadlines and to assist team members as required Must be able to work in a fast paced, delivery focused environment

Best RegardsPaul HarrisSR Technical RecruiterExperis ITOffice: 414-716-1379/Mobile: 928-331-3218

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