-
ID
#46058083 -
Job type
Permanent -
Salary
TBD -
Source
Black Knight Inc -
Date
2022-09-23 -
Deadline
2022-11-21
Dynamics Business Systems Analyst III (Remote)
Florida, Jacksonville, 32224 Jacksonville USAPermanent
Vacancy expired!
- Analyzes CRM operations to determine opportunities to automate processes and functions
- Serves as a liaison between sales / client support and the information technology organization in order to define business solutions and collaborate with development to define the technical solutions to meet user and business needs
- Serves as an integral participant in the business process redesign and documentation for new or changing technology with a focus on MS Dynamics
- Formulates, defines and provides cost estimates for the business process redesign
- Provides documentation for new technology or changes to existing technology to meet business and technical requirements
- Gathers requirements by facilitating communication between business and information technology from initial requirements to final implementation
- Creates project artifacts as needed and conducts a variety of test cases to confirm the solution will meet the expectations of clients and stakeholders
- Educates internal clients and the information technology organization on enhanced functionality and provides support as needed
- Conducts data mapping and analysis, translating them into requirements
- Works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs
- Supports several moderately to highly complex business processes
- Creates intermediate to complex business process design and documentation as needed for new technology and estimates time and duration of required changes
- May serve as a functional/technical lead
- Translates intermediate to complex high-level business/technical requirements into functional specifications for the IT organization and works with development to test and implement those changes
- Communicates effectively and timely with clients and stakeholders and proactively brings attention to any issues that are of concern or pose a risk to the project deliverable or overall timeline
- Makes recommendations for resolving project concerns or risks and completes project work within the established time frame, budget, and quality requirements
- Takes the lead on intermediate projects or participates on a complex project team that consists of more experienced analyst(s)
- Mentors entry-level analysts on processes or business/technical functions
- Works on projects that can involve various functional or technical areas
- Leads efforts to resolve escalated production/client issues
- Leads peer reviews of project artifacts
- Actively participates in process improvement initiatives
- Performs other related duties as assigned
- Bachelor's degree or the equivalent combination of education, training, or work experience
- Typically requires six (6) or more years of relevant work experience
- Experience working with MS Dynamics required
- Ability to organize requirements by features and user stories creating a backlog to be used throughout the project lifecycle preferred
- Experience working with Dynamics Portal a plus
- Experience with TFS/Azure DevOps a plus
- Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
- Familiarity working in an Agile SDLC a plus
- Ability to design solutions and technical requirements by leveraging the appropriate tools and techniques preferred
- Excellent organizational skills and ability to manage multiple deadlines
- Ability to research ideas and present outcomes in a clear and concise manner
- Ability to influence others to gain consensus on the most effective solution
- Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
- Strong analytical skills
- Able to multi-task to manage multiple projects, keep project deliverables on schedule, and adapt to changing priorities
- Demonstrated team player with ability to drive projects to successful outcome
- Possesses a broad understanding of business functions they support, as well as, a strong understanding of the IT organization's systems and capabilities and uses this knowledge to create solutions to enhance the enterprise's competitive edge
- Possesses strong knowledge of the principles, processes, phases, and roles of application development methodology
- Ability to quickly adapt to changing priorities
Vacancy expired!
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