IT Operations Administrator (Naples)

Zoom Management, LLC has an immediate need for an IT Operations Administrator in Naples, Florida. The ideal candidate will have the ability to work independently while playing an intricate role within a rapidly expanding organization.

The IT Operations Administrator will manage all systems, networks, and applications according to operational requirements to generate the information required for the company to run the business efficiently.

Job Summary:

Manage all retail systems for overall reporting and analytics.

Responsible for the maintenance, configuration, and reliable operation of computer systems and network servers.

Maintain database information stored on all systems applications to maintain consistency throughout all the reporting.

Manage IT Helpdesk operations that include both the corporate office as well as the retail locations. This includes, but is not limited to IT inventory, phone support, desktop support, POS and Back Office support, etc.

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and prioritizing operational problems.

Work cross-functionally with the Management Team to ensure proper programming and configuration of system settings are implemented correctly.

Maintain constant communication with all departments.

Work cross-functionally with all teams to continually create or update technology platforms.

Key Requirements:

BS degree in Information Systems, Computer Science, or related field; or equivalent combination of education and experience.

Minimum 4 to 8 years of IT Support experience preferably in retail industry.

Strong knowledge and experience managing Point of Sale systems and Back Office Software.

Strong knowledge of systems and networking software, hardware, and networking protocols.

Strong knowledge of implementing and effectively developing help desk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.

Professional presence: polished communication skills and proven ability to effectively deal with senior level management.

Self-motivated and self-disciplined. Able to work independently with minimal supervision.

Excellent listening and assessment skills.

Strong attention to detail and deadline orientation.

With our Company, you get an amazing company culture with unbelievable career potential. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities for the right candidates.

Team members are offered a competitive compensation package, to include but not limited to Paid Time Off, Health Benefits (Health, Dental, and Vision), Life and Disability Insurance, and 401(k) Plan.

If you would like to be considered please reply to this posting with a resume or apply at http://zoomtan.appone.com

We are committed to equal employment opportunity. We will not discriminate against employees or applicants for employment for any legally-recognized basis ["protected class"] including but not limited to: race, color, religion, sex, national origin, age, disability, genetic information or any other protected class under federal, state, or local law.