Field Service Technician - A+

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Contract to Hire Opportunity The Field Service Tech in this position must have A+ certification and field service with break-fix experience (not just remote support experience). The schedule is Tuesday-Saturday. The shifts will be 12 noon to 9 pm Tuesday to Friday with one-hour lunch; Saturday hours will be 9 am to 6 pm with one-hour lunch.

• This is a driving position which requires a DMV background check to be completed
• Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy

• Technician will travel to each client s location to provide service
• Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
• Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
• Works under general supervision

• Experience supporting desktops, laptops, and printers
• Customer service experience required
• CompTIA A+ certification
• Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Interpersonal skills needed to interact with a wide range of users and environments

• Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
• Ability to work from a bent, crouched, or kneeled position
• Ability to work on a ladder or lift
• Ability to lift up IT equipment