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    Halcyon Solutions, Inc.
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System Administrator Location Remote, but should reside in PA, NY, CT, MA area some travel to offices occasionally as needed Duration: Permanent Client requires a System Administrator who will work with us to adopt, implement, and leverage our leading-edge technology. As part of a larger team, this versatile role provides both first and second level support to corporate associates, whether they are on-site or travelling anywhere around the globe. Client is a fast pace environment, where technology needs to run both smoothly and efficiently for everyone. Responsibilities and Duties:

  • Support Microsoft Windows server technologies (Server 2016/2019) operating systems, Exchange Online, DNS and Active Directory, and virtualization platforms.
  • Supporting and administering Azure AD
  • Configure and install client, server, and networking equipment.
  • Manage access controls including user accounts, VPN, and multifactor authentication.
  • Develop expertise to train staff on new technologies, including clients, cloud services, VoIP phones, cell phones, ondemand web meetings/collaboration, and client backup solutions.
  • Monitor performance and maintain systems according to established standards.
  • Identify and resolve issues and service outages.
  • Ensure backup and recovery is consistently completed.
  • Periodic support for off-site Leadership conferences, Board-of-Director and Shareholder meetings.
  • Assist in the management of backup power generator.
  • Assist with the remediation of security vulnerabilities.
  • Assist with implementing and managing global security initiatives.
  • Sarsbanes-Oxley audit preparations.
  • Disaster recovery planning and testing.
  • Support for Global Information Security investigations.
  • Team participation in global projects along with Crane's broader IT community.
  • Due to the nature of our environment, some after-hours support will be required in support of end-user requirements, leadership meetings, and technical upgrades.
Qualifications & Competencies:
  • Bachelor's degree in Technology or Computer Science.
  • ITIL Practitioner Certification or greater.
  • Microsoft Certifications preferred: MCSE and MOS
  • Microsoft technologies preferred:
    • Windows 7 / 10 clients
    • Office 2016 / 365
    • Windows Server 2012 / 2016 / 2019
    • SQL Server 2016
    • SharePoint 2016
    • Government and Commerical Azure
    • Microsoft Identity Manager (MIM)
    • Active Directory Federation Services (ADFS) and
    • Dynamics SL 2018
  • Active Directory and Group Policy administration
  • PowerShell knowledge is beneficial but not required
  • VMware ESXi hypervisor
  • Veeam backup and recovery
  • Meraki Wi-Fi solutions
  • Understanding of TCP/IP networking, subnetting and routing
  • Working knowledge of firewalls and internet protocols (pptp, http, https, smtp, & rpc)
  • Very strong communication and customer oriented interpersonal skills.
Solid troubleshooting ability for network, server and desktop applications

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