HR Connect Benefit Advisor

Description This Customer Service Representative position in the Healthcare, Hospitals, Social Assistance field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. This could be the long-term contract Customer Service Representative position you're looking for, if you can work in North Haven, Connecticut!Your responsibilitiesMay support business development and client referral goals by actively cross-selling and referring customers

Contribute accurate, friendly customer service in a timely fashion

Receive and send written business correspondence

Manage and place incoming telephone calls

Requirements

Demonstrated experience performing extensive research to resolve complex customer inquiries

Excellent customer service and office administrative skills

Navigating basic office equipment and protocols experience desired

Ability to interact effectively with internal and external partners and clients/customers

Excellent problem solving skills in Microsoft Office applications

Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

Excellent problem-solving skills

Excellent communication skills (written and verbal)

Upbeat, positive attitude and an approach to work rooted in professionalism

2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .