Processing Technician

Processing TechnicianHybrid Recruitment #220826-6435CL-001Location Hartford, CT Date Opened 9/1/2022 12:00:00 AM Salary $52,585 - $68,764/year Job Type Open to the Public Close Date 9/12/2022 11:59:00 PM Go Back Apply View Benefits (http://portal.ct.gov/DAS/smART/General-Employee-Benefits) Introduction The Connecticut (https://portal.ct.gov/) State Department of Education (CSDE) is accepting applications for a Processing Technician (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=6435CL&R1=undefined&R3=undefined) to join our Adult Education Unit within the Academic Office. This is a full-time, 40-hour position, Monday- Friday, with flexible work hours and the opportunity to telecommute. Our office is centrally located in Hartford, alongside the Connecticut River with walkable access to museums, a science center, and great restaurants. The Role: The ideal candidate has experience working with adult education and will perform complex duties related to the agency’s clerical processing functions. The candidate will initiate and maintain communication with a wide variety of resources to verify information and complete transactions including for other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives, employers, college admissions officers, and third-party background companies. They will also process GED diplomas, transcripts, and letters on a monthly as well as print monthly report regarding GED scores and ensure accuracy pertaining to statewide database. The adult education unit directly support CSDE’s mission to ensure equal opportunity and excellence in education for all Connecticut students. We are looking for highly skilled candidates that possess excellent written, verbal, and interpersonal communication skills, exceptional attention to detail, and can perform independently as well as in a team environment. WHAT WE CAN OFFER YOU Competitive starting salary, excellent State benefits package (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) including health and dental insurance, generous paid time off, retirement plan options, alternate work schedule options, telework opportunities, professional development and tuition reimbursement, and a culture that promotes work-life balance (https://www.jobapscloud.com/ct/sup/EVPSlideDeckFall2021.pdf) ! Selection Plan To Apply: In order to comply with Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , the State of Connecticut is no longer asking for resumes during the initial application process.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Please ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system. Applicants who submit and subsequently withdraw their application will not be able to resubmit for the same posting.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov .

For assistance in applying, please visit our 'Applicant Tips on How to Apply (https://www.jobapscloud.com/ct/sup/ApplicantTips2021Nov.pdf) ' page

Important Next Step Information for After You Apply:

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics

Connect With Us:

Due to the large volume of applications received, the State of Connecticut is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Hayley Newhouse at Hayley.Newhouse@ct.gov or (860) 986-6918.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

EXAMPLES OF DUTIES

Performs the most complex duties related to an agency’s clerical processing functions; examines incoming materials for accuracy, completeness and conformance to state statutes and regulations; makes corrections and/or additions; devises follow up procedures to efficiently and effectively carry out activities; initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives; interprets and applies state statutes and regulations relating to the particular processing service; makes decisions as to case status, transaction permissibility or admissibility; responds to internal and external inquiries for information and assistance; sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs; maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; maintains records and logs; prepares status or statistical reports related to processing function; assists in maintaining general files in support of processing function; initiates correspondence in carrying out duties; types correspondence, forms, file documentation, etc. in support of processing function; may process fees and maintain financial records; may lead lower level clerical employees assisting in carrying out processing responsibilities; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures; interpersonal skills; oral and written communication skills; ability to compose effective correspondence and forms; ability to read, comprehend and apply laws, regulations, and procedural guidelines; ability to organize and coordinate workflow; ability to articulate ideas and information effectively; ability to perform research assignments; ability to devise and maintain record keeping and filing systems; ability to examine documents for accuracy and completeness; ability to operate office equipment including personal computers, computer terminals and other electronic equipment; ability to operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years' clerical work experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

Experience working in an Adult Education environment

Bilingual in English and Spanish

Experience working with internal and external stakeholders

Experience responding to public inquiries such as through phone and email communications

Experience processing documents in an educational setting

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Click on a link below to apply for this position:Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.