-
ID
#32584216 -
Job type
Permanent -
Salary
TBD -
Source
Travelers -
Date
2022-01-27 -
Deadline
2022-03-28
Partner Services And Integration - Senior Business Systems Specialist
Connecticut, Hartford, 06161 Hartford USAPermanent
Vacancy expired!
- Facilitate troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management.
- Effectively communicates status of enhancements, change requests and defects.
- May manage change, defect and enhancement request process and assignment of approved work.
- Maintains documentation of current state systems.
- Assists in development of training materials and business implementation/transition activities.
- Evaluates requests for projects and enhancements.
- May make recommendations for operational process improvements and/or system enhancements.
- Elicits documents and validates requirements for change requests and enhancements to capabilities, products or systems.
- May act as project manager for enhancements or new functionality.
- Helps identify appropriate subject matter experts and stakeholders to participate in requirements sessions.
- Utilizes business and system knowledge to support business needs.
- Applies knowledge of a particular business capability, product and/or system domain and communicates impact of changes to current state business process, products, data, feeds and systems.
- May provide input into departmental or divisional planning process. Provides subject matter expertise and capabilities to Business and IT Projects.
- Simultaneously support multiple projects as assigned.
- Performs other duties as assigned.
- High school diploma or equivalent required.
- One year of experience supporting business technology systems required.
- Bachelors degree in Business, MIS, or other related field preferred.
- Three years of experience supporting business technology systems preferred.
- Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
- Technology (Intermediate): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
- Analytical Thinking (Basic): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
- Relationship Management (Basic): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
- Communication (Basic): Demonstrates effective verbal, written, and listening communication skills.
- Facilitation (Basic): Uses and adjusts style and technique to assist group process and understanding.
- Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
- Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively.
- Change Management / Resilience (Basic): Remains energized and focused in the face of ambiguity, change or strenuous demands.
- Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives.
Vacancy expired!
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