Virtual Service Technician - Remote

Let’s figure out what’s next together. If you ask us, this job looks pretty great. Kelly ® Professional & Industrial is looking for a Virtual Service Technician to work remotely for a top-tier client. Sound good? Take a closer look below.Pay Rate - $18.50 - $24.75 DOETemporary Assignment - ends mid-May 2022 with temp-to-hire potentialCompany Summary:The company is a web-based service that allows individuals to connect via text, voice, or video chat for simple and personalized on-demand, virtual home repair guidance, quick fixes and more.Job Summary:We are seeking skilled and reliable service technician professionals (tradespeople) with strong general repair skills to join our team. You will handle and manage on-demand, virtual home repair consultations and can expect to help identify and diagnose problems, provide guidance and detailed advice for a variety of DIY and repair issues.A successful service technician must be curious, self-aware, and passionate about the work. The ideal candidate will be able to work autonomously, and will have exceptional customer service, leadership and computer literacy skills, and a calm and optimistic approach to problem-solving.Primary Job Duties & Responsibilities: Educating and guiding customers on-demand and virtually Diagnose problems by asking discovery questions and actively listening to gather information Create and implement a plan of action to repair issues submitted Suggest additional repairs and/or action steps as needed Build and maintain relationship with customers Fill out detailed reports and keep records on services that have been performedMinimum Qualifications: Knowledge of general maintenance/repair processes and methods Working knowledge of tools, common appliances, and devices Ability to work flexible hours and work around changing schedulesEducation, Work Experience & Knowledge: High school diploma or equivalent qualification required. At least 3 years of experience in construction or proven experience as tradesperson Technical school degree/certificate or relevant work experience Knowledge of local, state, and federal property and safety regulationsTechnical Skills & Competencies: Exceptional customer service skills Ability to work independently without much supervision Detail-oriented with an aptitude for problem-solving Ability to effectively manage time Excellent interpersonal, communication and diagnostic skills Experience using computer softwareWhat happens nextOnce you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Virtual Service Technician today!Why Kelly ® ?You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.