Desktop Support Technician

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are looking for a junior to mid-level Desktop Support Analyst / Technician who will provide end user support to the client community. Duties and Tasks:

• Provide install, move, add, change (IMAC), break-fix and end user support activities as required
• Supports and maintains user account information including rights, security, and systems groups
• Stage, build and image systems with standard client image
• Complete special projects as requested
• Follow asset management policy and procedure
• Works under general supervision

• Good written and verbal communication skills
• Good analytic / troubleshooting skills
• Strong working knowledge of MS Windows Operating Systems
• Working knowledge of MS Office and basic business applications
• Strong customer support and interpersonal skills
• Basic knowledge of networks, telecom, and computing
• Minimum 1 year desk side support service experience