-
ID
#43990187 -
Job type
Permanent -
Salary
TBD -
Source
SPECTRUM -
Date
2022-07-04 -
Deadline
2022-09-02
Senior Manager - Video on Demand
Colorado, Denver, 80201 Denver USAPermanent
Vacancy expired!
- Lead Video Operations team supporting VOD Content Management, VOD content ingest/ distribution systems, VOD CDN / delivery systems to ensure optimal performance
- Lead an innovative, collaborative work team to produce exceptional results delivering the customer experience.
- Direct quality control programs for video operations and ensure consistent operational procedures
- Liaison between Product, Engineering, Video Operations, and Charter Media
- Manage relationships with vendors
- Provide Engineering support and direction for new or existing technologies and current operations initiatives
- Assist in management and execution of products and projects driven by video product and engineering
- Research issue and resolution of action items as needed and directed by Charter
- Partner with Inside Plant Operations to ensure the maintenance of records as required by the Federal Communications Commission and other government agencies.
- Ensure that all engineers have an active development plan and are progressing in their skill sets.
- Ensure effective outage management and drive issues to root cause including lessons learned, surveillance enhancements & prevention
- Oversee lifecycle management of field hardware and software
- Ensure adherence to company TQA policies.
- Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience
- Minimum of five (5) years of direct management experience
- Minimum of two (2) years working within an technical Operations team
- Minimum of two (2) years of Engineering work experience
- Strong ability to handle multiple projects and tasks
- Ability to lead a team of highly technical engineers and managers. Advanced ability to work with internal/external clients, various operation support groups, vendors, carriers and utilize all network tools and resources to resolve trouble tickets assigned. Advanced knowledge of Video Solutions
- Knowledge of Conditional Access and Switched Digital Video Systems
- Strong knowledge of session based video architectures (VOD, SDV and CDN) and operational support models
- Knowledge of MPEG2, MPEG4, transcoding, & IP Video Delivery solutions
- Intermediate knowledge of IP Multi-cast
- Advanced knowledge/operational background as either a team member of another Operations Center, NOC or Computer Operator
- Advanced knowledge of LAN/WAN design and operations
Vacancy expired!
Report job