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  • ID
    #41250947
  • Job type
    Permanent
  • Salary
    $22.16 to $25.66 hourly
  • Source
    Robert Half
  • Date
    2022-05-19
  • Deadline
    2022-07-18

Help Desk Analyst

Colorado, Denver, 80202 Denver USA
 
Permanent

Vacancy expired!

Description

Robert Half has an urgent need for a Help Desk Analyst. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Denver, Colorado area and is a long-term contract / temporary to hire opportunity.

Major responsibilities

- Diagnose recurring technical issues and implement solutions to address the root of the problems

- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

Requirements

- Good understanding of IT support ticketing systems

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- User administration and bug fixing in a client-server environment

- MS Windows 10 experience

- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

- Basic networking concepts

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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