Network Engineer for SaaS Webcasting Services

We are on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the Platform, marketers create and deliver live, always-on and personalized webinar, content, and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, has a wide international footprint serving the regions of North America, EMEA and JPAC.We are looking for a motivated individual to support our SaaS webcasting service production network infrastructure. The candidate will be an individual contributor working as part of a small team. The ability to handle multiple concurrent tasks, resourcefulness and effective communication skills are a must. The company is the largest provider of data-driven marketing webinar services on the Internet today. Our network environment includes a mix of transaction processing and media/stream distribution presenting a variety of interesting and challenging network conditions. The candidate will work with members of the network team to monitor, operate, maintain and scale global network infrastructure, ensuring 24/7 availability and optimal performance. The role is remote, but the candidate will be required to travel to the Aurora datacenter for on-site work, as needed.

• Monitor global network infrastructure using a pool of tools and systems.
• Support both production and corporate network requests based on internal ticketing system.
• Operate and maintain core network infrastructure, exercising change management discipline.
• Operate and maintain signaling network infrastructure working inter-departmentally with signal operations.
• Operate and maintain, WAN, transit, sip trunking and other core networking services.
• Operate and maintain public cloud services, Azure, AWS, Google Cloud Platform.
• Operate and maintain network security infrastructure and policies.
• Occasional off-hours work: maintenance and troubleshooting/incident response.
• On-site datacenter work, up to 20%.

• BS degree or equivalent experience.
• 1-3 years’ experience, preferably in datacenter environments.
• Experience and knowledge: BGP, OSPF, EIGRP, VRF, HSRP.
• Experience and knowledge: RSTP, VPC.
• Experience and knowledge: TCP/IP, SIP, NAT, PBR, IPSEC, SSL.
• Familiarity and proficiency: monitoring systems like NAGIOS.
• Familiarity and proficiency: CISCO, JUNIPER, F5, FORTINET, BROCADE.
• Familiarity and proficiency: Unix and Windows.

• Scripting, automation, public cloud, virtualization, UCS.