• Find preferred job with Jobstinger
  • ID
    #15223964
  • Job type
    Contract
  • Salary
    Competitive
  • Source
    Kforce Technology Staffing
  • Date
    2021-06-07
  • Deadline
    2021-08-06
 
Contract

Vacancy expired!

RESPONSIBILITIES:Kforce is looking for a Desktop Support Analyst for a contract opportunity in the Denver, CO area. The project entails upgrading users from Windows 7/Office2010 to Windows 10/Office365, eiither an in place/existing machine upgrade or to a new machine upgrade.

JOB REQUIREMENTS: Interact with various departments within the organization and communicate to various management levels Responsible for supporting the upgrades of Desktops & Laptops from Windows 7 to either a new system on Windows 10, or an in place upgrade to Windows 10 or an upgrade to Igel Linux OS Responsible for providing end users support post upgrade Responsible for mutually scheduling the end user upgrade including proper communication with end users on timeline and ETA of migration completion Physically remove old hardware and install new hardware at a given site for a user May be asked to assist in troubleshooting of hardware and software problems for desktop and laptop computers Install hardware and software on workstations Utilize ticketing system, when necessary Re-image computers perform data migrations and restorations, and conduct remote problem solving when required Provide timely updates on progress and update metric spreadsheet daily

REQUIREMENTS: 6+ years of prior experience in an onsite desktop support role is required Proficient in Microsoft OneDrive data backup and Outlook PST Import Ability to work independently and as a large national team Will need to p Will be required to provide post upgrade end user support Needs to have excellent software and hardware troubleshooting skills Needs to be able to formally communicate via email, phone and face to face with customers/end users with proper ethics Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience Professional (as well as manage stress/pressure) Quick learner (eager to learn, can listen attentively & take notes) Time Management Skills (can juggle multiple requests sensibly, punctual)

Technical Skillset Required: Windows 7 Proficiency Office/Outlook 2010 Proficiency Windows 10 Proficiency Office/Outlook 365 Proficiency User Data/Email migration (OneDrive & conventional data transfer) Understanding of Laptop/Desktop Encryption (Bitlocker & Credant) Microsoft SCCM Application Deployment IT Asset Management tasks Citrix Workspace familiarity

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!

Report job

Related Jobs

Jobstinger