-
ID
#15266585 -
Job type
Permanent -
Salary
TBD -
Source
CSI Tech -
Date
2021-06-08 -
Deadline
2021-08-07
Systems Administrator
Colorado, Coloradosprings, 80901 Coloradosprings USAPermanent
Vacancy expired!
- Provide overflow tier 1 support to first call resolution team
- Provide tier 2 and tier 3 support for clients including but not limited to;
- Troubleshoot hardware/software issues/errors, documenting fixes in internal or client spaces
- Support for escalated tickets from the first call resolution team
- Log 80% of time with 50% of time being logged as billable work
- Complete management of Office 365 tenants including Teams, OneDrive, and SharePoint
- Complete management of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools
- Complete management of Windows/Mac workstations including configuration, maintenance, updates to operating system and applications
- Physically/virtually deploy internal and client Servers and Workstations
- Complete management of tools used to take care of clients including RMM, Webroot, RapidFire, Veeam, and Acronis
- Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules
- Set up and manage basic networks to include Firewalls, Switches, and Access Points
- Assist with defining, implementing, and maintaining best practices for Server and Workstation policies and procedures
- Provide and maintain documentation of internal and client accounts
- Provide proactive maintenance for client Servers and Workstations
- Provide plan/feedback to management for client infrastructure improvement
- Additional duties as assigned
- 3+ years of overall IT Support experience
- 1+ year of Systems Administrator experience
- 1+ year of Virtualization tools experience (VMWare preferred)
- 1+ year of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools experience.
- 1+ year of complete management of client network infrastructure including, firewalls, switches, access points, VLANs, VPNs, IDS/IPS, and access rules
- Superior Communication Skills
Vacancy expired!
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