Call Center Representative

DescriptionOfficeTeam has a fantastic career opportunity for an articulate, highly skilled Call Center Representative! Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This is a temp-to-hire role.Please submit your resume in Word format to roxanne.rosen@officeteam.comDuties:Answer inbound phone calls from customers with concerns regarding foreclosuresRespond to customer questions in a timely and empathetic mannerReview accounts with customers while explaining processes and issuesCoordinate and expedite customer inquiries to other departments as neededProvide customers with necessary resourcesThoroughly document customer inquiries and resolutions in the systemRequirements

Basic knowledge in computer software programs and office equipment

-Experience with multi-line phone system

1+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Strong Microsoft Office skills

A consistently positive approach to your work that is rooted in a businesslike professionalism

Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $16.00 - $18.00 / HourlyLocation: Woodland Hills, CADate Posted: October 2, 2020Employment Type: TemporaryJob Reference: 00480-9502710627Staffing Area: Office u0026 Administrative