-
ID
#6134922 -
Salary
TBD -
Source
California -
Date
2020-11-24 -
Deadline
2021-01-23
Host/Hostess
California, San luis obispo 00000 San luis obispo USAVacancy expired!
You are the first impression and last impression for our Brasserie SLO guests and it is important to make them feel welcome and at home.
Duties and Responsibilities will include but not be limited to the following:
Greet each guest in an energetic and friendly fashion
Have a good understanding of Brasserie SLO as well as other outlets in Hotel Cerro so you may answer any and all guest questions
Manage guest expectations when calculating and giving a wait time for a table
Let a server or server assistant know when a new guest has arrived
Respond to guest questions accurately and in a friendly, enthusiastic tone
Be familiar with Brasserie SLO menu and beverage program to relay to guests
Recognize Hotel Cerro guests as well as regular customers
Let a manager know if a guest has any complaints or concerns immediately
Provide accurate information to guests and relay accurate information to your team
Help the restaurant staff clear and set tables as needed
Maintain effective communication with servers and respond to their request for support
Working as a team is imperative
Able to work under pressure and balance multiple priorities and assignments
Compliance with employee handbook and training manuals.
A team oriented and friendly team member with a passion for hospitality
Prerequisites:
Focused on detail management and completion of tasks; ability to prioritize effectively.
Able to handle high volume of activity with calm and grace
Flexible in terms of working hours and schedules
Excellent verbal communication skills
Able to endure long periods of standing, walking and lifting up to 45lbs
Education
Food Handlers, within 30 day of hire
RBST Certificate, within 30 days of hire
Experience
Hotel F&B experience helpful
Restaurant experience is helpful
Customer service experience is a must
Vacancy expired!