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  • ID
    #6134922
  • Salary
    TBD
  • Source
    California
  • Date
    2020-11-24
  • Deadline
    2021-01-23

Host/Hostess

California, San luis obispo 00000 San luis obispo USA
 
Full-time

Vacancy expired!

You are the first impression and last impression for our Brasserie SLO guests and it is important to make them feel welcome and at home.

Duties and Responsibilities will include but not be limited to the following:

Greet each guest in an energetic and friendly fashion

Have a good understanding of Brasserie SLO as well as other outlets in Hotel Cerro so you may answer any and all guest questions

Manage guest expectations when calculating and giving a wait time for a table

Let a server or server assistant know when a new guest has arrived

Respond to guest questions accurately and in a friendly, enthusiastic tone

Be familiar with Brasserie SLO menu and beverage program to relay to guests

Recognize Hotel Cerro guests as well as regular customers

Let a manager know if a guest has any complaints or concerns immediately

Provide accurate information to guests and relay accurate information to your team

Help the restaurant staff clear and set tables as needed

Maintain effective communication with servers and respond to their request for support

Working as a team is imperative

Able to work under pressure and balance multiple priorities and assignments

Compliance with employee handbook and training manuals.

A team oriented and friendly team member with a passion for hospitality

Prerequisites:

Focused on detail management and completion of tasks; ability to prioritize effectively.

Able to handle high volume of activity with calm and grace

Flexible in terms of working hours and schedules

Excellent verbal communication skills

Able to endure long periods of standing, walking and lifting up to 45lbs

Education

Food Handlers, within 30 day of hire

RBST Certificate, within 30 days of hire

Experience

Hotel F&B experience helpful

Restaurant experience is helpful

Customer service experience is a must

Vacancy expired!

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