Octavia Is Seeking A General Manager

Job Overview: Provide a warm and memorable experience for every person who dines at Octavia. The General Manager guides staff in offering a high standard of service, and maintaining a consistent balance between warmth and professionalism. The GM leads service every night on the floor.

Responsibilities include:

Facilitating a warm, seamlessly executed guest experience

Developing a rapport with regular clientele and maintaining systems to grow knowledge of VIPS and regulars continuously

Knowledge of, and comfort with fine dining service standards

Nightly pre-service meeting

Writing FOH schedule

Maitre D’/ floor management during service

Payroll/Labor

Handle daily cash and tip reporting

New Hire procedures

Aloha/Toast editing of frequently changing menu

Collaboration with BOH to produce the daily menu notes

Coffee/Tea ordering and inventory

Assist Wine Director with monthly inventory

Effective and organised communication on weekly manager meeting

Complete Opening/Closing procedures

Handle any issues that may arise - guest relations, internet/power, restaurant maintenance, florals, HR, etc.

Qualifications:

Experience in managing a team of a comparable size and skill for 1+ years

Management experience at a Michelin or other highly rated restaurant preferred

Familiarity with steps of service/ table maintenance

Dedication to hospitality and providing excellent dining experiences, local, seasonal cuisine

Good communication skills

Strong work ethic

Team player mentality

Wine knowledge and service proficiency

Highly motivated, professional, and reliable

1+ year of Toast or comparable POS knowledge is highly desired

Excel and Google Doc proficiency

OpenTable fluency is required

PHYSICAL DEMANDS:

​The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, standing for 8+ hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may occasionally change. Frances reserves the right to add or delete duties and responsibilities at the discretion of its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Location: San Francisco, CA

Department: FOH

Employment Type: Full-Time

Minimum Experience: Manager/Supervisor

Compensation: $68,000 - $102,000 yearly, DOE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please apply for this job via BambooHR here: https://octavia.bamboohr.com/careers/33?source=aWQ9MjU%3D