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  1. Jobstinger
  2. California
  3. Santamonica
  4. Technical support
  5. Systems Engineer
  • ID
    #6125312
  • Job type
    Permanent
  • Salary
    $50,000+
  • Source
    Symmetrix Solutions
  • Date
    2020-11-17
  • Deadline
    2021-01-16

Systems Engineer

 California, Santamonica, 90401 Santamonica USA
 
Permanent

Vacancy expired!

NexusTek is a national, full-service provider of IT solutions to SMB organizations. We excel in tackling the complexities of partially and fully outsourced IT, voice system implementation, cloud enablement and migration, document management, data back-up and protection. At NexusTek, we never forget that even though technology changes, demonstrating integrity never does. We are proud of our past, excited about our future, and confident of our continued success.

The Systems Engineer I performs a variety of hands-on, technical support responsibilities,

specifically within the hospitality industry, thorough working knowledge of information technology and infrastructure administration.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Requires local travel to client facilities within a specified geographic area.
  • Provide tier 1 consultative client support.
  • Accountable for maintaining high levels of customer satisfaction and billable hours.
  • Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues.
  • Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients.
  • Ability to resolve technical issues including, but not limited to the following:
  • Windows Operating Systems
  • Windows Server (2008/2012/2016)
  • Workstation/Server Hardware
  • Peripheral Devices including Printers, Scanners, etc.
  • Networking including Routers, Switches, Firewalls, etc.
  • Cloud-Based and Virtualization Technologies
  • Common Client/Server Applications including MS Office, Adobe, etc.
  • Make appropriate recommendations and follow-up in order to maintain client’s productivity.
  • Take personal initiative for completing tasks, communicating concerns and mitigating risk.
  • Initiate and maintain accurate and timely documentation as required by departmental procedures and Company policy.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality service.

Qualifications:The candidate must possess a relevant combination of education, experience and training that demonstrates the knowledge, skills and abilities to perform the essential duties and responsibilities.
  • Bachelor’s degree in Computer Engineering, Computer Science, Information Systems or related technical field preferred.
  • MCSE (Microsoft Certified Solutions Expert) or other industry certification preferred
  • Must maintain a current and valid driver license
Three to five years of experience resolving technical problems and troubleshooting in a client-server environment.Strong working knowledge of the following:
  • Windows Server (2008/2012/2016)
  • Windows 7 and 10
  • Networking Technologies
  • Server/PC Hardware Diagnostics
  • Cloud-Based and Virtualization Technologies
  • Point of Sale

  • Service provided within the hospitality (hotel) industry
Familiarity with ConnectWise, LabTech, SonicWall Global Management System (GMS), Webroot, desirable.

Pay and Benefits: Our competitive pay and employee benefits program reflects our commitment to attract, motivate, and retain the highest quality and most competent employees. Our employee benefits program includes PPO and HMO medical, dental, vision, life insurance, FSA, 401K Plan and generous paid PTO and holidays.

Vacancy expired!

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