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  • ID
    #17813904
  • Job type
    Full-time
  • Salary
    $17+ depending on experience
  • Source
    California
  • Date
    2021-08-02
  • Deadline
    2021-10-01
 
Full-time

Vacancy expired!

COMPANY OVERVIEW

LifeStance Health in Santa Barbara, formerly Santa Barbara Behavioral Health, is an affiliation of psychiatrists, psychologists, licensed clinical social workers and marriage and family therapists that has served Santa Barbara County for over twenty years. We are committed to making behavioral health services accessible to the Santa Barbara community through insurance coverage.

LifeStance Health is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.

Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.

Building Relationships - We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference - We respect the diversity of every individual’s lived experiences.

Since LifeStance Health was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.

ROLE OVERVIEW

We are seeking a reliable and motivated Front Office Specialist. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering phones, answering questions regarding patient insurance coverage and benefits and more. Candidates must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

RESPONSIBILITIES

Greeting and checking-in/out patients in a courteous manner; including going over explanation of benefits, collection of co-payments/deductibles/co-ins, balances etc.

Answering high volume of phone calls

Scheduling and Rescheduling Appointments

Answering emails and Patient Messages via Patient Portal

Office upkeep and making sure common space is clean and clutter free

Managing electronic patient forms

Interact with patients and professionals to facilitate care

On mastery of the above skills, assist in, and ultimately own other administrative tasks

REQUIREMENTS

Clear and compassionate customer service skills

Proficient in Microsoft and web-based applications

Strong written and verbal communication skills

Excellent problem solving abilities

Driven for excellence, motivated self-starter

Ability to multitask in a fast paced environment

Exceptional attention to detail

Strong organizational skills

Ability to use independent judgment in performing all duties of the position

High degree of trustworthiness with the ability to handle confidential and sometimes highly sensitive matters in the appropriate manner

Bachelor's Degree preferred

Previous experience with EMR/EHR or HIPAA is a plus

Spanish speaking is a plus

This is a full time position: Monday through Thursday, 11:00am to 7:30pm, and Friday from 10:30am to 7pm.

$17+ depending on experience

Please include a cover letter with your resume.

We look forward to hearing from you!

Vacancy expired!

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