Lab IT Operations Business Analyst

The growing gRED IT Lab Engineering, Automation & Productivity (LEAP) group supports the IT needs ofGenentech’s Research and Early Development (gRED) laboratories. LEAP seeks a talented businessanalyst to translate business strategy into technology enabled solutions for groups across the gREDorganization. Your responsibilities will include working across a diverse team of lab scientists and ITprofessionals to analyze and design business processes, elicit and manage requirements involving keybusiness stakeholders, design user-centered systems, and document software solutions for laboperations. You will join a growing LEAP team with a variety of skills and experiences in both technologyand life sciences. Together you will have the opportunity to shape and build a modern R&D environmentthat propels Genentech’s drug development ambitions. Genentech provides an exceptional researchenvironment composed of internationally recognized leaders, state of the art core facilities with cuttingedge technologies, and a drive for innovation. We foster a highly inclusive and collaborative community,and as such, you will interact closely with leading scientists, talented IT professionals and others, allworking together to deliver life saving therapies to patients.Responsibilities: Provides business analysis for various LEAP and business processes, focusing on lab operationsand scheduling Creates required project documentation such as: user requirements, epics/users stories,functional specs, risk, communication, stakeholder & change management, testing, deployment,and support plans Support gRED IT partnering efforts with labs to support key sciences and technologies byresolving ad-hoc inquiries via efficient collaboration with stakeholders or hand-offs to relevantsupport teams Identify, recommend, and implement opportunities for streamlining team and business processes Create and review training materials, assisting in training where necessarySuccessful candidates will have many of the following attributes: Minimum education level is a bachelor’s degree, preferably in a science or technology discipline 3+ years of business systems analyst experience Knowledge of scientific applications and technologies A focus on solution delivery, with excellent time management and organizational skills Excellent interpersonal skills with your own team, technical IT partners, and customers Communicate effectively in both written and verbal form to non-technical audiences Experience with knowledge management software (e.g. gSites, Confluence) Experience with issue tracking software (e.g. Trello, JIRA) Experience with lab instrument scheduling software tools a plus Communicate effectively in both written and verbal form to non-technical audiences