Production Support Engineer II - Invitae

Invitae, now part of Labcorp, is looking for a Production Support Engineer II to join its team in San Francisco, CA. The Production Support Engineer II will provide first-tier troubleshooting support for all hardware and software in our highly-automated diagnostic laboratory. This position will support laboratory staff and processes by responding to error alerts, work requests, and offering assistance promptly to ensure lab operations run smoothly. Other responsibilities include but are not limited to: troubleshooting automation-related instruments including integrated workcells, investigating downed systems and performing root cause analysis, repairing instruments, and performing post-maintenance performance validation.