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  • ID
    #45978499
  • Job type
    Permanent
  • Salary
    $30.00 to $34.00 hourly
  • Source
    Robert Half
  • Date
    2022-09-24
  • Deadline
    2022-11-22

IT support

California, Sanfrancisco, 94103 Sanfrancisco USA
 
Permanent

Vacancy expired!

Description

Robert Half is seeking a talented Help Desk Analyst to accommodate field users in an ever-changing, active environment with a Wholesale Distribution company. You'll love this job if you excel at coming up with creative solutions to technical issues. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. This Help Desk Analyst role is onsite, located in the San Francisco, California area. This is a 6 month contract to hire opportunity.

Major responsibilities

  • Pinpoint recurring technical issues and present solutions to address the root of the problems
  • Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
  • Independently investigate and implement solutions to technical issues

Requirements

  • Experience with IT support ticketing systems
  • Microsoft Office 365 experience
  • Proven knowledge of VPN Technologies
  • Active Directory experience preferred
  • Google Suite experience highly desired
  • Expertise in MS Windows 10
  • Comprehensive knowledge of Microsoft Windows
  • Understanding of basic networking concepts
  • Experience installing and configuring operating systems, networked and local printers, and business applications
  • Working knowledge of user administration and bug fixing in a client server environment
  • Ability to recognize, evaluate, and resolve problems effectively
Submit your resume directly OR call Ivie Smith atfor immediate consideration for this Help Desk Analyst Role. Interviews are being conducted this week.

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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