-
ID
#10684715 -
Job type
Permanent -
Salary
TBD -
Source
Leidos -
Date
2021-03-05 -
Deadline
2021-05-04
Authentication Operations Systems Administrator
California, San diego, 92121 San diego USAPermanent
Vacancy expired!
Description
Job Description:The Authentication Operations team at Leidos currently has an opening for an Authentication Operations Systems Administrator. The ideal candidate for this position will have 2-4 years' experience as a domain administrator in a multi-domain environment. The ideal candidate will also have 2-4 years' general experience with Active Directory, Windows Server OS, and Identity Management tools in a multi-domain complex commercial enterprise environment supporting DoD customers.The candidate will be expected to troubleshoot and resolve issues related to Active Directory, Windows Server OS (including services such as IIS), and will be expected to troubleshoot/diagnose any related server or network problems in a complex environment. The candidate will also perform tier 3 work within the One Identity software suite, RMAD, CAAD, CyberARk, CPPM, and other software's related to day to day operations of Leidos Identity Management.The Auth Ops team day to day operations also includes Tier 3 support for account issues and data syncs between systems, making approved modifications to group policy, ADSS, OU structure, groups and/or accounts, and tier 3 support of Safes and Accounts in CyberArk vault system.The ideal candidate will possess strong customer service skills, the ability to work through complex technical situations with end users as well as other internal IT support teams, and strong communication skills (both written and verbal). The ideal candidate must be able to document detailed troubleshooting steps taken to resolve a complex technical problems in written form, and will need to create or update documentation/instructions for others to follow. The ideal candidate will also be expected to work with 3rd party vendors (Dell, Axiad, Aruba) to resolve larger scale outages in the environment. Must be able to work independently as well as with a small team.Please note: Work location for this position will be Telework (or Reston VA; Orlando FL; San Diego CA)Qualifications:- Bachelor's degree in an Information Technology related field and 2+ years of experience related to systems administration. Additional years of relevant experience, professional certifications, and/or training will be considered in lieu of degree.
- Strong understanding of Active Directory in a multi-domain environment
- Group Policy, ADSS, OU structure design/support, Domain Controller maintenance, Replication, DFS Namespace
- LDAP Support for Applications
- Tier 3 Account Support
- Identity Management Operations
- Manage user data and accounts in One Identity Software Suite
- Operational support for all tools in the One Identity Suite (ARS, QPM, IDM)
- Experience with any Identity Management suite a plus
- Strong Windows Server Support
- Maintain 100 + Windows Servers supporting Authentication and Identity Management services for 30,000 plus users
- Servers are a mixture of Virtual (vSphere) and Hardware
- Installing\configuring\troubleshooting backups using RMAD software
- Dell Change Auditor support - Creating reports for Audit - Troubleshooting Change Auditor installations on Windows Servers
- IIS Troubleshooting
- Strong Authentication
- Aruba CPPM (RadiTACACS) Support
- MS Threat Mitigation Gateway
- Pki Tokens / User Certificates
- VPN and Remote Access Technologies operational support
- Tier 3 VPN User Access support (F5 experience a plus)
- CyberArk Vault
- Manage User Accounts and Safes
- Tier 3 troubleshooting for user access issues
- Strong Network Skills
- TCP/IP & Sub netting
- DHCP
- DNS
- Firewall/Security
- Multifactor Authentication
- PKI
- OTP
- Soft Token Apps
- 802.1x
- ClearPass Policy Manager (CPPM)
- Other Requirements
- Working Knowledge of Digital Certificates
- Troubleshoot Single Sign On via Active Directory Federation Services (ADFS)
- Create / Update technical documentation
- Must be able to follow written processes and procedures with minimal supervision
- Must be able to complete assigned project work with minimal supervision
- Strong Customer Service Skills
- Ability to engage multiple teams in troubleshooting efforts
- Experience with ServiceNow or similar ITSM tools
- Desired Skills
- PowerShell Scripting
- Experience with Change management process
- Familiar with NIST 800-171
- Experience with any Identity Management suite a plus
- Other Notes
- 24/7 On Call Rotation for support of all Authentication Services is required
- Position is Overtime Eligible
- First Shift Flexible work schedule M-F
- Remote / Telecommute Full Time
- Travel less than 5%
Vacancy expired!
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