-
ID
#8267337 -
Job type
Full-time -
Salary
$13 - 16 PER HOUR + - Depending on Experience -
Source
California -
Date
2021-01-13 -
Deadline
2021-03-14
Customer Service Reps/Administrative Assistant START IMMEDIATELY
California, Orange county 00000 Orange county USAVacancy expired!
IMMEDIATE NEED FOR CUSTOMER SERVICE OR ADMINISTRATIVE ASSISTANT REPRESENTATIVE
We are looking to hire experienced Client Services and Administrative Assistant professionals to assist with daily tasks and a growing caseload.
Student Loan Document Preparation company looking for a highly motivated individual to fill our FULL TIME CSR/Administrative Assistant Position (Bilingual helpful). We are a fast paced environment in search of an individual who is able to multitask effectively, organize, prioritize & work well under pressure in an efficient and effective manner. Willing to work hard and maintain a positive attitude. This position will involve speaking on the phone with clients throughout the day and an ability to maintain organized documentation.
We are looking for people with character who can multi-task and complete daily tasks - individuals who want a fun place to work and who want to be rewarded for their efforts.
Prior Student Loan experience is ideal - NO STUDENT LOAN EXPERIENCE REQUIRED
WE WILL TRAIN THE RIGHT CANDIDATES
JOB DUTIES INCLUDE:
Handle all inbound customer inquires
Establish and maintain strong Customer relations
Thoroughly understand customer needs and company services
Relay customer feedback to management team
Identify opportunities where company can offer solutions and value added services
Maintain and build relationships
Communicate through email, phone, and in-person
Monitor file submissions to completion of consolidations and income driven programs
Record keeping - update CRM system with all correspondence received
Welcome call- understanding what is required for a successful application
Comfortable speaking to client and requesting necessary income documents and information
MINIMUM REQUIREMENTS
2+ years of Customer Service experience preferred (Call Center preferred but not required)
Proficiency with Microsoft Suite including Word, Excel and Outlook
Strong communication skills
Multi task
Self managed
Punctual
Team player
The want to learn and advance
PAID WEEKLY
WE ARE HIRING IMMEDIATELY - LIMITED SPACES AVAILABLE!
REPLY WITH YOUR RESUME AND WE WILL CONTACT YOU FOR AN INTERVIEW.
Vacancy expired!