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  • ID
    #45724524
  • Job type
    Employee's choice
  • Salary
    $17 - $25 Hourly
  • Source
    California
  • Date
    2022-09-15
  • Deadline
    2022-11-14

Vacancy expired!

We are currently looking for an A+ caliber Customer Service Representative capable of providing a unique level of customer service, responsiveness & attention to detail that provides our company with a conspicuous competitive advantage. Our Ideal Candidate would be an experienced customer service professional with a positive attitude, can-do mentality, & unique attention to detail.

Job Responsibilities: Rapid responsiveness to all Inbound Customer Service Calls

Telephone personality and attitude towards picking up the phone

Capture Customer Information & Details

Proactively gain and maintain a full understanding of our portfolio of products and services

Create an opportunity for sales by building rapport and a positive first impression with a potential client

Express empathy and compassion, taking full ownership of the client’s satisfaction

Efficiently enter accurate and detailed records of customer interactions and actions taken

Consistently follow order entry guidelines with minimal errors

Achieve goals set by the company while maintaining high-quality calls and following expected call flows

Keep documentation up-to-date

Work well according to guidelines and complete work with minimal oversight

Job Requirements:Dedicated to providing superior customer service

A team player with high level of dedication

Exceptional phone and interpersonal skills

Exceptional written and verbal communication skills

Able to manage multiple priorities within a fast-paced, deadline-driven, multi-discipline environment

Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner

Ability to talk and type accurately; typing speed of at least 40 wpm

Proficient in Microsoft Word, Outlook, Excel

Important Information:Multiple day and evening shifts available, Monday - Saturday

Both full-time and part-time schedules are available

Experience with ServiceTitan is not required, but is preferable

Apply Here

Vacancy expired!

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