-
ID
#45724524 -
Job type
Employee's choice -
Salary
$17 - $25 Hourly -
Source
California -
Date
2022-09-15 -
Deadline
2022-11-14
Customer Service Rep - Electrical Company - Immediate Hire
California, Orange county 00000 Orange county USAVacancy expired!
We are currently looking for an A+ caliber Customer Service Representative capable of providing a unique level of customer service, responsiveness & attention to detail that provides our company with a conspicuous competitive advantage. Our Ideal Candidate would be an experienced customer service professional with a positive attitude, can-do mentality, & unique attention to detail.
Job Responsibilities: Rapid responsiveness to all Inbound Customer Service Calls
Telephone personality and attitude towards picking up the phone
Capture Customer Information & Details
Proactively gain and maintain a full understanding of our portfolio of products and services
Create an opportunity for sales by building rapport and a positive first impression with a potential client
Express empathy and compassion, taking full ownership of the client’s satisfaction
Efficiently enter accurate and detailed records of customer interactions and actions taken
Consistently follow order entry guidelines with minimal errors
Achieve goals set by the company while maintaining high-quality calls and following expected call flows
Keep documentation up-to-date
Work well according to guidelines and complete work with minimal oversight
Job Requirements:Dedicated to providing superior customer service
A team player with high level of dedication
Exceptional phone and interpersonal skills
Exceptional written and verbal communication skills
Able to manage multiple priorities within a fast-paced, deadline-driven, multi-discipline environment
Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner
Ability to talk and type accurately; typing speed of at least 40 wpm
Proficient in Microsoft Word, Outlook, Excel
Important Information:Multiple day and evening shifts available, Monday - Saturday
Both full-time and part-time schedules are available
Experience with ServiceTitan is not required, but is preferable
Apply Here
Vacancy expired!