MEDICAL FRONT OFFICE RECEPTIONIST

Fulltime

Salary: $18-22, negotiable depending on qualifications

Availability: ASAP

Education:

- High School diploma required.

- Administrative course work.

- Associate’s degree/Bachelor’s degree preferred or equivalent experience.

Experience:

- Previous customer service experience required.

- Previous medical receptionist experience preferred.

- OB/GYN and/or Infertility medical office experience preferred.

Skills:

- Attention to detail

- Team player

- Excellent communication skills and be able to deal efficiently and courteously with all patients, staff, vendor representatives and physicians.

- Self-motivated, adaptable, and flexible.

- Excellent organizational skills combined with excellent multitasking abilities.

- Proficient computer skills including: electronic health record systems, Spreadsheets, Word documents, social media use, and

- Perform duties that are delegated to him/her.

- Use of basic office equipment and handling multiple phone lines.

Job Responsibilities:

- Greet and Check-in and out each patient.

- Obtain, update and maintain patient demographic and insurance information.

- Scan documents

- Schedule patient appointments

- Communicate with patients in a timely manner.

- Handle confidential information and patient medical records.

- Audit daily superbills and provide payment records and payments to the business office.

- Answer calls, emails, faxes,take and triage phone messages, forwarding them based on urgency and in a timely manner.

- Assist patient, staff, and provider, as needed.

- Responsible to make daily confirmation calls to each patient, at least 24 hours prior to their appointment to confirm appointment date, time, and any instructions prior to visit.

- Mails out patient information and education materials, when needed.

- Maintain positive relationships with clinic staff.

- Assure the readiness of the waiting areas for each work day

- Secure building at the close of each work day by locking all entrances.

- Train new employees, as requested.

- Participates in staff meetings and other in-services or training and is accountable for the information/education provided in those meetings.

- Assumes responsibility for development and accomplishment of annual personal and team goals.

- Other duties as assigned.